3-Year Warranty on Bola Carbon Fiber Bicycle Wheel Rims
Quality Assurance for Performance and Durability
At Xiamen Bola, we stand firmly behind the craftsmanship and reliability of our carbon fiber wheel and rims. Every rim undergoes rigorous testing to ensure it meets the highest industry standards. To guarantee your confidence in our products, we offer a **3-year limited warranty** against material defects and manufacturing flaws under normal riding conditions.
Warranty Coverage
✓ Defect Types:
- Structural delamination or resin failure
- Cracking caused by material integrity issues (excluding impact damage)
- Brake track deformation (rim brake models only)
✓ Global Support:
Warranty applies worldwide for rims purchased through authorized distributors or OEM partners.
✓ Remedy Options:
- Free repair for repairable defects (e.g., minor resin voids)
- Replacement of defective rims (same or equivalent model)
- Pro-rated upgrade for discontinued models
Warranty Exclusions
× Damage from:
- Accidents, crashes, or improper impact (e.g., curb strikes)
- Incorrect installation (e.g., spoke tension exceeding 1300N)
- Use with incompatible tires (exceeding max pressure 110psi/7.5bar)
- Modifications (drilling, sanding, or chemical exposure)
Claim Process
1.Register: Activate warranty online at [warranty.company.com] within 30 days of purchase.
2. Document: Provide proof of purchase + 3 photos showing:
- Defect close-up
- Full rim profile
- Visible serial number (laser-etched on inner wall)
3. Evaluate: Our engineers will respond within **5 business days** with a technical report.
4. Resolve: Approved claims processed within **10-14 business days**.
Extended Protection
- Crash Replacement Program: 30% discount on new rims within 2 years for racing teams.
- Sustainability Initiative: Return damaged rims for recycling to receive 15% off next order.
Technical Compliance
All rims certified to:
EN 14781 (Safety) • ISO 4210-7 (Impact Test) • ISO 9001:2015 (QMS)