Shipping policy
Shipping Method
We support international standard shipping, expedited shipping and sea shipping. Goods will be arranged shipment within 1-3 working days after confirmed payment if in stock. If out of stock or customs order, it will take about 15-25 days depending on the order volume.
Free Shipping Terms
Free worldwide shipping is available for orders that reach our specified minimum order amount of USD300.
All qualified orders will enjoy free standard shipping service to most countries and regions.
Free shipping does not include remote area surcharge, customs duty, import tax and destination handling fee.
Shipping Time
Standard free shipping: 7-20 working days
Express paid shipping: 3-7 working days
Shipping Area
Free shipping covers most countries in Europe, North America, Australia and Southeast Asia. Remote areas are excluded from free shipping activity.
Order Modification & Address Confirmation
Please confirm your accurate shipping address, phone number and postcode before payment. We are not responsible for delivery failure caused by wrong address information.
Customs & Tax Notice
Economy (standard) shipping to the EU and the USA: duties and VAT are included (DDP delivery). For all other countries and regions, and for Expedited shipping to the EU and the USA, the buyer is responsible for customs duties, import taxes and related clearance fees.
Lost & Damaged Goods
We provide tracking number for all shipments. If goods are lost or severely damaged during transit, we will arrange reshipment or refund according to actual situation after verification.
Delivery Delay
Delivery delay may occur due to customs inspection, bad weather, holiday peak season and logistics delay, which is beyond our control.